Rapid Access
Clinic (RAC)
(780) 433-3155
Have a question? Call us now.
Rapid Access
Clinic (RAC)
Rapid Access Clinics (RACs) are a new program. They help you get care faster and get the treatment you need. At your RAC appointment, EBJC’s multi-disciplinary team will work to create the care plan that works best for you.
Seven days before your appointment, you will get an email from the EBJC with a survey. Please fill out this survey before your appointment.
If you did not have the chance to complete your survey before your appointment, please arrive 20 minutes early. You will be given a tablet to confirm your personal information and fill out the survey. Once you are done, please return the tablet to the front desk.
The first part of your RAC appointment is a presentation. We will cover various topics about your joint, how your joint is changing, exercises, walking poles and canes, surgery (risks and benefits) and next steps.
After the presentation, you will be seen by one of our expert assessors. You will also talk to a nurse about any other health concerns. The team will come up with a care plan for you. This may include exercise, injections, weight loss, smoking cessation, or walking aids. If needed, you will be referred on to a surgeon.
You will be sent home with a letter detailing the care plan decided on by you and the team. The doctor that sent referred you to us will also be sent a copy of this letter.